TERMS & CONDITIONS

These Terms of Use, together with the policies and terms referred to below, set out the rules for using www.dbautodetailinguk.co.uk (“our site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, shopping on or registering to use our website. Please read these Terms of Use carefully before you start to use our website. We recommend that you print and keep a copy of these Terms of Use for future reference. By using our site, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use our site.

These are the legal terms and conditions under which We supply the products (“Products”) listed on our website www.dbautodetailinguk.co.uk (“our site”) to you. Please read these terms and conditions carefully before ordering any Products from our site. Using our site indicates that you accept these terms and conditions together with our Privacy Policy here and Terms of Use here, regardless of whether or not you choose to register with us. If you do not accept these terms and conditions, our Privacy Notice here or our Terms of Use here, do not use our site.

OUR RIGHTS

If We determine, in our discretion, that there has been a breach of these Terms of Use, We may take such action as We deem appropriate, which may include issuing a warning to you, withdrawing your right to use our site, taking legal proceedings against you and/or disclosing such information to law enforcement authorities as We reasonably feel is necessary.

ORDER CANCELLATIONS

You may cancel your online order up to the point of dispatch, by email. Your order will then be refunded in full. If you decide to cancel the order or you no longer require the items once they have been shipped, you can return them to us within 14 days. All items should be returned to us in an unused condition and in the original packaging. You should also enclose your proof of purchase. Return postage must be paid by yourself. Once we have received the returned items, we will issue a refund to the original payment method used. This can take up to 4 working days.

MISSING ITEMS

Missing items must be reported to us within 10 days of delivery.

FAULTY/DAMAGED ITEMS

All damaged items must be reported to us within 48 hrs of delivery. You can contact us via phone or email to report the damage. Photographic evidence will be required. Once we have received notification that an item is damaged, we will then have the item collected and returned to us where we will then issue a replacement item or a refund. All items must be returned to us in an unused condition and in the original packaging. If an item develops a fault, you should contact us straight away by either email. 

CONTACT US

If you wish to contact us in respect of our site, please contact us at dbautodetailinguk@gmail.com. Thank you for visiting our site.

SHIPPING

For more information on shipping, please see our shipping policy.

RETURNES/EXCHANGES

For more information about returns and exchanges, please see our returns page